The Case Manager I provides case management services to members assigned to individual caseload. The Housing Case Manager provides high quality case management services to members navigating the transition from homelessness to temporary or permanent housing or to help those formerly homeless to retain housing. The ideal candidate will have a client-centered, 'whatever it takes approach' and provide excellent customer service that is sensitive to the challenges that homeless persons with a range of medical and/or behavioral health issues face as they move into and maintain permanent housing. Duties include but are not limited to outreach and engagement: housing assessments; Individualized Housing Support Plans; goal setting; addressing barriers; housing and rental assistance; linkage to health, mental health, substance use disorder services and other supportive services; ongoing monitoring and follow-up; assistance with benefits establishment, transportation, crisis management, eviction prevention; client and landlord education; and housing location services. Seeking a candidate that has previous Housing Case Manager experience and ideally the candidate would be knowledgeable of local resources and community agencies. Candidate should be a good communicator and problem solver, being able to address the needs of the members. Bi-lingual a plus.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees