Case Manager I - Older Adults Health & Wellness

St. Joseph Center•Los Angeles, CA

54d•$23

About The Position

The Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care for contracted agencies as well as adhering to the mission of St. Joseph Center.

Requirements

Must be highly motivated and a self-starter. Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills
Demonstrated knowledge of substance abuse programs, homeless programs, mental health services, case management principles and intervention techniques specific to hard-to-reach, difficult to serve populations
One year experience providing services to persons with severe and persistent mental illness and/or co- occurring disorders
Demonstrate experience in interviewing clients, making appropriate referrals and performing crisis intervention
Bachelor degree from an accredited college or university in social work, human services or a related field or 2 years of relevant case management experience
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers
Ability to use electronic health records and other various electronic databases.
Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Valid automobile liability insurance
Travel to meet with clients as needed
Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed
While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Nice To Haves

A bilingual background is a plus
The position requires an ability to work flexible hours including some early mornings and evenings

Responsibilities

Provide ongoing case management services to individuals and families to assist them with retaining housing and be good tenants and neighbors
Provide appropriate referrals and linkages to programs and services to assist with increasing self- sufficiency.
Develop close working relationships with outreach workers, case managers, police and paramedics, the Santa Monica and Culver City Housing Authority, and collaborative agencies and programs
Conduct initial mental health/substance abuse screenings and housing needs assessments
Develop and implement individualized care plan to assist with coordinating referrals and services to address housing services, mental health/substance abuse issues, relapse prevention, medication management and any other risk factors that could impede permanent housing
Provide ongoing assessment of client progress in attaining goal plans
Keep highly organized files for each client and enter data and progress notes into the appropriate electronic database
Utilize appropriate evidence based, best practice models and methods including Motivational Interviewing, Harm Reduction, Housing First, Trauma Informed Care, and integrated treatment.
Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation and prevent relapse risks; advocacy to deter evictions; and linkage and brokerage to any needed services such as medical/dental, mental health, substance abuse, life skills training, self-help, money management, meaningful community activities, volunteer services, job placement, etc.
Ensure a smooth transition into permanent housing by assisting clients with benefits and housing application processes and life skills such as budgeting, cooking, accessing community resources, and other skills as needed
Provide crisis management, case management, and other related substance abuse/mental health services to clients on the streets, in service venues, in housing placements, or other locations as appropriate
Respond to urgent requests for assistance from clients or landlords as needed
Participate in case conferencing meetings and other community meetings.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.