Case Manager, Housing (Site Based)
About The Position
Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people. About Us Avivo’s Ending Homelessness Division provides comprehensive services to individuals experiencing homelessness. Our programs connect people with shelter, housing, and long-term support using harm reduction, Housing First, and trauma-informed approaches. Avivo Village, one of our key programs, offers culturally responsive, low-barrier shelter and care to help residents achieve permanent housing stability. Your Role As a Site-Based Case Manager, you will support single adults with histories of chronic homelessness, many of whom live with substance use disorders. You will work closely with residents in our site-based program, American House. This role involves assertive engagement, harm reduction, and person-centered care to support residents in achieving housing stability and long-term goals.
Requirements
- High School Diploma or GED required; Associate degree or higher preferred.
- One or more years of experience working with individuals experiencing homelessness.
- Lived experience is valued and considered toward experience requirements.
- Understanding of Housing First, Harm Reduction, and Trauma-Informed Care.
- Strong communication, documentation, and advocacy skills.
- Comfort working in unpredictable environments with a flexible, strengths-based mindset.
- Valid driver's license, insurance, clean driving record, and reliable transportation.
Responsibilities
- Build trusting relationships with clients through regular in-person engagement and creative outreach.
- Maintain a caseload and meet monthly with all clients; complete creative contact attempts.
- Conduct assessments and develop housing goal plans every six months.
- Support clients in maintaining housing, addressing landlord issues, and resolving crises.
- Provide eviction prevention and re-housing support, advocating for long-term stability.
- Complete timely and accurate documentation in required systems (HMIS, Credible, etc.).
- Collaborate with your team, assist with onboarding new staff, and attend required meetings.
- Participate in Avivo’s Undoing Racism and cultural responsiveness initiatives.
Benefits
- Medica health plan
- Health Savings Account (HSA)
- Nice Healthcare: offers chat, video visits and in-home primary care visits
- Dental plan
- Dependent Care Flexible Spending Account (FSA)
- Basic Life/AD&D & Voluntary Life/AD&D
- Long term disability
- Option to purchase critical illness, accident insurance and short-term disability
- 401(k) Plan
- 10 Paid holidays & generous PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
