Case Manager - Home at Last

YMCA Of Greater Seattle • Seattle, WA

3d • $24 - $27 • Hybrid

About The Position

Supports Young Adults (YA) who have experienced chronic homelessness and are living with a chronic health condition such as substance use disorder, mental illness, or other disabling condition often coming from systems-involved experience of care such as foster care, homelessness, disconnection from school, juvenile justice, and/or other systems in developing the skills to live independently. Provides general support to YA in independent housing and makes connections to other supports such as mental health, health and wellness, education, employment/career development, technology, or other designated field and supports them in achieving their goals. Provides information and referral services. Creates a welcoming and supportive environment at the YMCA.

The Home at Last program is a permanent supportive housing project for 23 YA ages 18 and up in King County. Clients are all exiting homelessness and are referred through the Coordinate Entry system. The goal for participants in this project is to gain independent living skills and ultimately to acquire a housing voucher or the ability to pay market rent themselves and build up a support system so that they are able to move on from the program with lasting supports in place.
This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

Requirements

• Bachelor's degree in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
• Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
• Strong youth engagement and relationship-building skills.
• Strong verbal and written communication skills.
• Basic computer skills and working knowledge of Microsoft Office.
• Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
• Current state approved First Aid and CPR certification.
• Current approved HIV blood borne pathogens training.
• Some Case Manager positions required Bachelor's degree or higher.
• Within 30 days of employment or first available training.

Nice To Haves

• Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

Responsibilities

• Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.
• Build strong relationships with Y program participants to effectively provide quality services.
• Develops individualized, strengths-based, youth-driven service plans.
• Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
• Researches best practices in field; creates and maintains specialized resource library.
• Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
• Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
• Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
• Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
• Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
• May assist with program coordination or other activities related to job focus.
• Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
• Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

Benefits

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.
• Free access to mental health resources
• Rapidly accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.
• Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits
• Some benefits only available to full-time staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees