Case Manager, Healthy MOMs

The Wright Center for Graduate Medical Education•Wilkes-Barre, PA

About The Position

The Healthy MOMs Case Manager is responsible for providing comprehensive case management services to address the opioid epidemic as it effects pregnant women, newborns and their families. This position will collaborate with community programs to assist with pregnancy related issues, work closely with all Healthy MOMs partners, and report to The Wright Center clinical staff. Responsibilities include a range of client-centered services that link clients with medically assisted therapy (MAT), primary care, psychosocial, and other services. Behavioral health case management ensures timely and coordinated access to medically appropriate levels of health and support services and continuity of care, through ongoing assessment of the clients’ and other key family members’ needs and personal support systems. This position includes client-specific advocacy and/or review of utilization of services, including warm handoffs from inpatient, outpatient, and emergency.

Requirements

Skills and knowledge working with individuals, families, and communities to psychosocial issues that emerge during the period from pre-pregnancy through an infant’s first year of life
Five years’ experience in substance abuse care and services
One year of experience working with clients/patients with substance abuse disorders and mental health disorders
Experience with linking clients/patients up with supportive services in the community
Bachelor’s degree (minimum) in social work, psychology, sociology, counseling, or other related field. LSW a plus.
5 years’ experience in substance abuse care and service.
Understanding of medical and psychosocial issues related to opioid use disorders.
Have knowledge of, and contact with, health care entities, social service agencies and public entitlement programs in immediate and surrounding communities.
Have knowledge of service costs and budgetary parameters and be fiscally responsible in carrying out all case management functions and activities.
Ability to work with diverse populations and with critical and emergency situations.
Sensitivity to cultural and economic differences.
Valid Driver’s License
Reliable transportation and travel among The Wright Center clinical sites required.

Nice To Haves

LSW a plus.

Responsibilities

Demonstrates professional interdisciplinary skills and provides comprehensive Behavioral Health Case Management services to clients (including treatment adherence counseling)
Develops and implements comprehensive, individualized service plans
Follows up with assigned clients to provide support, monitor progress on service plan, and provide access to resources
Provide ongoing support and resources to clients in unstable living situations
Work with interdisciplinary team and clients to develop individualized case management plans
Maintains client confidentiality per The Wright Center policy and HIPAA standards
Serves as client advocate. Defends and preserves the rights of patients pertaining to all aspects of their care, knowledge, and privacy
Client home-visits may from time to time be necessary to accomplish service plan.
Actively participate in client and program-related trainings
Provides for continuity of effective client and family care by acting as a liaison/communication link between the interdisciplinary team and staff of substance abuse agencies, correctional institutions, specialty offices, visiting nurse associations, and local service organizations
Works with the interdisciplinary team to identify unmet needs that may impact adherence (homelessness, substance abuse, psychiatric illness, acute medical problems, lack of or inadequate health care benefits, etc.) and assists team in prioritizing those needs
Participates in interdisciplinary team meetings as scheduled
Assists program staff in data collection and fulfilling grant requirements. Performs data entry as required by grants
Maintains an information/referral list of community services
Demonstrates leadership and professionalism to other staff
Performs other duties as assigned