Case Manager, Full Time

Lower Eastside Service Center • New York, NY

87d • $51,000 - $51,000

About The Position

Provide case management services with a focus on recovery and securing permanent housing to participants.

Requirements

• Must either have a Bachelor’s degree or 2+ years’ experience providing case management, housing support, or related social services.
• Strong understanding of trauma-informed and recovery-oriented practices, and knowledge of community resources, public benefits and housing navigation.
• Must be organized, self-motivated, a team player, and computer literate.
• Ability to establish rapport and maintain positive working relationships with participants, landlords and community agencies.

Responsibilities

• Serve as the primary point of contact for program participants, guiding them through the transition from temporary housing to stable, permanent housing.
• Develop individualized service and housing plans with clear goals, timelines, and action steps to address barriers such as income, credit, rental history, and access to supportive services.
• Assist participants directly in securing permanent housing, including identifying options, completing applications, building landlord relationships, and preparing for tenancy.
• Provide ongoing case management, including support with daily living skills, financial management, employment readiness, and access to healthcare, recovery, and mental health services.
• Connect participants with community resources, public benefits, healthcare providers, educational programs, and employment opportunities.
• Facilitate problem-solving and crisis intervention to help participants address challenges that may threaten housing stability.
• Conduct monthly home visits and an annual apartment inspection to monitor safety, progress, and overall well-being, while reinforcing accountability for program participation.
• Maintain detailed and timely documentation in compliance with agency policies and funding requirements.
• Participate in supervision, case conferences and trainings to ensure high-quality service delivery.
• Perform other duties as assigned.

Benefits

• Generous time off that includes 4 weeks of vacation
• Medical, Dental, and Vision Insurance
• Discounted Commuter benefits
• Life insurance & Long term disability
• Eligible for Federal Student Loan Repayment Program
• Training and other additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees