Case Manager (Family Support Partner) - CSF

Say San Diego (Social Advocates For Youth)•San Diego, CA

58d•Hybrid

About The Position

This position provides direct and indirect services to a caseload of culturally diverse individuals and/or families, including comprehensive assessment, information and referral, case planning, parenting education using evidence-based models, advocacy and other supportive services. This position is eligible for hybrid work schedule. Work hours typically fall Monday-Friday with the need for early morning, evening and weekend appointments based on client schedule.

Requirements

Bachelor s Degree in Social Work, Child and Youth Development, Humans Services, or related field preferred
Experience in case management, group facilitation, direct client service, and delivering curriculum-based interventions with youth and families.
Demonstrated experience working with diverse populations and cultures and socio-economic families
Ability to demonstrate knowledge of trauma-informed care and practices
Solid proficiency of Microsoft Office to include Word, Excel and Outlook
Accurate data entry of time sensitive information in fast paced environment
Strong communication skills - ability to document client services in clear and concise manner
Ability to effectively manage multiple demands and time-sensitive priorities.
Works well with a broad range of diverse, cultural and socio-economic populations and backgrounds.
Possess an awareness of multi-cultural critical issues and community conditions facing children, youth, and families throughout San Diego
Access to reliable transportation and willing to use it for work-related purposes.

Nice To Haves

Bi-lingual English/Spanish preferred
Experience working with school systems is highly desirable.
Bilingual in English/Spanish or other common immigrant language is preferred.

Responsibilities

Provide case management services to include interviewing, assessing, case planning, solution seeking, goal setting, referral, advocacy, and parenting education.
Manage caseload of 15-18+ cases with an average 13-18 visits per week to include intake, client needs assessment, goal setting, develop individual service plans, parenting education, advocacy for client development, and follow-up services.
Implement identified evidence-based parenting education models with fidelity (e.g. SafeCare and Systematic Training for Effective Parenting- STEP).
Maintain accurate client records, document case notes in timely manner, and complete funder reports as requested.
Schedule and conduct home or in-person visits with clients for intake and or client servicing appointments.
Coordinate and conduct group facilitation may include trauma informed services, parenting education using the Systematic Training for Effective Parenting (STEP) curriculum, socio-emotional curriculum, or other topics of interest.
Develop and maintain positive relationships with clients and other connected program partners.
Participate in ongoing individual and group supervision to strengthen professional skills.
Perform home-based visits as primary service location unless client needs/safety issues dictate otherwise.
Perform visits for client sessions with flexibility and attention to client s schedule (including early morning, evenings and weekends as needed).
Perform outreach activities within the community as needed.
Remain culturally sensitive and respectful in all client, staff and community interactions.
Attend and participate in partner and funder-related meetings, trainings.