Case Manager-ED. Children's Hospital. 24 hr/week

Loma Linda • Loma Linda, CA

4h • Onsite

About The Position

The Case Manager-Emergency Department (ED) is a key member of the patient care delivery team in a fast-paced emergency department licensed under Loma Linda University Children's Hospital (LLUCH), a Magnet Recognized academic tertiary care hospital with Level 1 Trauma Designation. This role involves applying clinical knowledge and specialized emergency medicine case management, utilization review, and care coordination methodologies and practices to a culturally diverse and complex patient population. The Case Manager partners with physicians, nurse practitioners, physician assistants, and the multidisciplinary healthcare team. They utilize clinical expertise, discretion, and independent judgment to perform the nursing process (assessment, care planning, intervention, evaluation) in accordance with LLUCH's Professional Practice Model. Collaboration with the healthcare team is essential for planning care, resource utilization, and ensuring timely discharge from the ED with appropriate referrals. The position requires effective interpersonal skills to maintain excellence in customer service, safe patient care, and professionalism. The individual must be able to work well under stress in a fast-paced environment, performing multiple tasks simultaneously. Participation in an on-call schedule may be required based on business needs, and other duties as needed.

Requirements

• Bachelor's Degree in Nursing required.
• Minimum three years of bedside nursing in hospital setting.
• In-depth knowledge of case management practice and methodologies as applicable to emergency department and services.
• Exhibits professionalism in behavior, dress and conversation at all times.
• Able to speak, read and write legibly in English with professional quality.
• Communicate effectively in person, in writing and on the telephone.
• Use computer, printer, and software programs necessary to the position, e.g., Word, Excel, Outlook, PowerPoint, electronic medical record, electronic event reporting program.
• Relate and communicate positively, effectively and professionally with others.
• Be assertive and consistent in following and/or enforcing policies.
• Work calmly and respond courteously when under pressure.
• Lead, supervise, teach and collaborate.
• Accept direction.
• Think critically.
• Use sound judgment based on factual information and clinical knowledge.
• Work independently with minimal supervision.
• Meet deadlines.
• Perform basic math and statistical functions.
• Manage multiple assignments effectively.
• Organize and prioritize workload.
• Problem solve in a proactive and creative manner.
• Recall information with accuracy.
• Pay close attention to detail.
• Hear sufficiently for general conversation in person and on the telephone.
• Identify and distinguish various sounds associated with the work place.
• See adequately to read computer screens, medical records and written documents necessary to position.
• Exhibit professional behavior at all times.
• Active California Registered Nurse (RN) license required.
• Basic Life Support (BLS) certification issued by the American Heart Association required.

Nice To Haves

• Minimum one year case management experience preferred.
• Spanish language preferred.
• Case Management certification preferred.

Responsibilities

• Serve as a key member of the patient care delivery team in the Emergency Department.
• Apply clinical knowledge and specialized emergency medicine case management, utilization review, and care coordination methodologies and practices.
• Utilize clinical expertise, discretion, and independent judgment to perform the nursing process (assessment, care planning, intervention, evaluation) independently and in accordance with LLUCH's established Professional Practice Model.
• Collaborate with physicians and the multidisciplinary healthcare team to plan of care, resource utilization, and timely discharge from ED with appropriate referrals.
• Utilize effective interpersonal skills to maximize excellence in customer service, safe patient care, and professionalism.
• Demonstrate ability to work well under stress in a fast-paced environment performing multiple tasks simultaneously.
• Participate in on-call schedule based on business needs (may be required).
• Perform other duties as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees