Case Manager ECM

AACI • CA

113d • $25 - $28

About The Position

The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.

Requirements

• Bachelor’s degree in psychology or a related field, or equivalent training and experience
• One year or more of case management or related experience
• Familiarity with community-based resources
• Excellent problem-solving and organizational skills
• Understanding of cultural issues, community resources and family dynamics
• Ability to communicate well with people of diverse cultural, professional, and experiential background
• Ability to establish and maintain effective work relationships as part of a multidisciplinary team
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies
• Fluent in English and one of the Santa Clara Country threshold languages (Spanish, Tagalog, Vietnamese, Mandarin, Cantonese) preferred
• Trauma informed training preferred

Responsibilities

• Engages and enrolls community members eligible for ECM per care plan protocols
• Assesses client need areas
• Develops an individualized care plan with each client that is updated as needed
• Coordinates care for clients with a multidisciplinary clinical team and outside agencies
• Facilitates referral linkages to community resources and performs case management services
• Assist clients with the development of social and community support systems
• Develops effective working relationships with agencies, organizations and providers to advocate for clients
• Documents and maintains clinical records per appropriate standards and regulations
• Conducts outreach in diverse community settings
• Participate in clinical supervision, consultations, and trainings
• Provide translation services as needed
• Complete other duties and related projects as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees