CASE MANAGER-STATEWIDE PLACEMENT

Arizona Department of Administration•Phoenix, AZ

7d•$22•Onsite

About The Position

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona. Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

Requirements

Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
Valid driver’s license and a satisfactory 39 month driving record
The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
Work history, Central Registry and Public Record will be considered
Successfully complete the 22 weeks of in person classroom and field training program

Nice To Haves

Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
Stay organized and maintain accuracy and quality in a high-volume environment
Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
Provide strong attention to detail
Counseling, conflict resolution, and intervention techniques.
Child development, family systems, and trauma-informed practice
Confidentiality and ethical decision-making
Behavioral indicators of abuse/neglect, separation, and loss

Responsibilities

Work full-time, 40 hours a week on-site/in field; alternative work hours may be required
Evaluate incoming referrals and staffs with direct supervisor to select appropriate placement according to departmental and regional policies pertaining to child protective services
Evaluates incoming referrals and staffs with direct supervisor to schedule medical appointments, find immunization records, track medication, Phoenix Children's Hospital coordination, and coordinates staff trainings with providers to obtain medical information regarding prescription medication, diabetes and medication administration to the appropriate participants and documents medical information in Guardian.
Reviews work products and analyzes facts obtained by field DCS specialists. Provides input on cases.
Evaluates appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance with policy, procedures and statutes.
Responds/resolve problems and questions to address questions and concerns involving policy, procedures and issues related to specific cases.

Benefits

Comprehensive medical, dental, and life insurance options
A supportive retirement plan through the Arizona State Retirement System (ASRS)
10 paid holidays annually and generous vacation and sick leave
Paid Parental Leave Program (must meet the criteria)
Higher education discounts, wellness programs, and professional growth and development opportunities

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