Case Manager - Behavioral Health

West Tennessee Healthcare

About The Position

Responsible for providing, coordinating and monitoring a variety of Case Management Services to a designated caseload of Mental Health consumers. Caseload may be any combination of Mental Health consumers ranging from pediatric, adolescent, adult and/or geriatric ages. Under the supervision of the Clinical Manager, Case Manager is responsible for providing, coordinating and monitoring services for their respective caseloads, eight hours per day, five days per week. Employee is subject to on call by the Department as designated by the needs of the agency.

Requirements

Must have skills and proficiencies in the principles, concepts and techniques of the Mental Health Profession.
Individual must have at least a Bachelor’s degree in a behavioral health-related field of counseling, psychology, social work, sociology, or a behavioral science field or must be licensed as an RN.
Individuals with a Bachelor’s degree in an area other than behavioral health must have fifteen (15) college level semester hours of coursework in behavioral health or one (1) year of work experience in behavioral health setting.
Have a valid driver’s license.
Emergency behavior management training within 90 day orientation period and maintained throughout employment.

Nice To Haves

One year of behavioral health care experience preferred.

Responsibilities

Completes a comprehensive assessment of the consumer’s strengths, current status and goals to ensure necessary services are provided.
Develops an action plan with the consumer to obtain service goals.
Provides crisis assistance in situations where immediate attention is warranted.
Provides daily living assistance to help the consumer achieve service plan goals and enhance their ability to live independently or in a home with others.
Provides linkage, referral and advocacy and services to help the consumer access and mobilize resources to meet their needs.
Completes required records, forms and other documentation according to agency guidelines.
Meets or exceeds agency standards related to productivity and timely completion of paperwork.
Have daily interactions with clients who are mentally ill, seriously emotionally disturbed and/or chemically dependent who, due to their impairment, are at high risk for labile, volatile and/or unpredictable behavior.
Performs related responsibilities as required or directed.
Participates in QA&I, Utilization Management and other agency functions.
Adheres to Case Management Guidelines/Standards as noted by TennCareStandards.