Case Manager, Behavioral Health, Partial Hospitalization Program

St Luke's University Health Network•Allentown, PA

27d

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. To provide comprehensive care of psychiatric patients admitted to the inpatient psychiatric unit from admission through discharge, by maximizing available internal and external resources to reduce length of stay and improve quality of care. It includes assessing, planning, implementing, coordinating, and evaluating health and community related services to meet a patient's physical, psychosocial, vocational, and health needs in a cost effective, outcomes-oriented and timely manner. In addition to providing case management and care coordination, Case Managers also facilitate psychoeducational groups as part of the multidisciplinary treatment team. As department needs change, the services may be performed at any level within the Network's continuum of services and/or sites.

Requirements

Licensed Social Worker, MSW, Licensed Professional Counselor (LPC) or Mental Health Professional with a master's degree in a human services related field required.
At least 2 to 5 years of clinical experience providing care to patients with mental health illness.
Crisis Prevention Institute (CPI) training required within 90 days of hire.

Nice To Haves

Previous experience in discharge planning and case management models preferred.
CPR preferred.

Responsibilities

Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
Performs admission review on all inpatients.
Attends daily patient rounds and shares professional knowledge, making appropriate recommendations regarding clinical and programmatic needs of patients as it relates to professional knowledge base and existing treatment criteria.
Participates in individual patient care meetings with multidisciplinary team members and the patient/family to evaluate progress and to identify and resolve problems that may interfere with a positive patient outcome.
Facilitate individual sessions with patient & family, and any other significant others according to therapeutic needs and program practices
Facilitates psychotherapy and psychoeducational groups focused on skill-building, emotional regulation, and recovery support in alignment with the programs therapeutic model.
Collaborates with clinical staff to develop and implement group topics and interventions that support individualized treatment goals.
Document group participation and clinical observations in accordance with regulatory and program standards.
Assesses discharge planning needs to ensure a safe, timely and efficient discharge. Identifies variances during the patient's stay in order to evaluate and improve processes that affect the efficiency and quality of patient care.
Arranges for community services (including short and long-term placement) prior to discharge to meet patient's needs with recognition and documentation of patient choice of service providers. Demonstrates effective use of these resources within established reimbursement guidelines.
Provides patient education and advocacy as appropriate.
Maintains knowledge and awareness of mental health laws regarding patients' rights and voluntary/involuntary commitment proceedings, coordinating such proceedings with necessary personnel.
Maintains appropriate, timely, and effective communication with patients, families, community agencies, physicians, nursing staff, department managers, ancillary departments, and the Manager regarding variances, aspects of patient care management.
Facilitates insurance authorization, pre-certification, and concurrent reviews for assigned patients.
Maintains clinical records of all patient contact and clinical reviews, according to hospital policy and other regulatory guidelines (i.e., State, JCAHO). Documentation is completed in a professional and timely manner and includes interventions, recommendations, and referrals.