Case Manager - Behavioral Health

Denver Health • Denver, CO

22d

About The Position

We are recruiting for a motivated Case Manager - Behavioral Health to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department Adult Psychiatrists With over 700 employees, Behavioral Health Services (BHS) at Denver Health is a large and rapidly expanding department that provides psychiatric care for patients in community, emergency, inpatient, justice, medical, mobile, and outpatient settings. As a non-profit committed to meeting community needs and promoting health equity, Denver Health offers psychiatrists a practice full of meaning and purpose. All physicians at Denver Health have an academic appointment at the University of Colorado School of Medicine. As such, Denver Health is an excellent place to work for physicians with an interest in clinical education. Job Summary Under general professional supervision, performs behavioral health case coordination services including planning, organizing, and treatment referral/disposition. Delivers services in accordance with the approved plan of treatment and plan of care. Assists behavioral healthcare providers in understanding significant social and emotional factors related to the patient's behavioral health issues.

Requirements

• Bachelor's Degree Psychology, Social Work, Human Services or other closely related health field Required
• 1-3 years 1 year experience required
• Knowledge of emotional and social factors that affect patient’s health.
• Excellent interpersonal skills.
• Skilled in identifying problems/opportunities to improve care.
• Ability to utilize resources, such as family and community agencies to assist the patient to improve life in the community.
• Ability to help the patient and family to understand, accept and follow healthcare recommendations.
• Ability to collect key information from the patient, family and the community as part of the care coordination assessment.
• Ability to communicate to the appropriate staff information about the patient’s care plan.
• Ability to manage time sufficiently to achieve established goals.
• Proficiency with software applications such as Microsoft Word, Excel, and Outlook.
• Proficiency in operating Electronic Medical Records, including EPIC.

Responsibilities

• Identifies client’s behavioral health needs, plans for implementation and/or coordinates care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation. (20%)
• Coordinates follow-up treatment referrals to various levels of care including outpatient therapy and psychiatry, intensive outpatient programing, long term care and other services as indicated. (10%)
• Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals. Adheres to and complies with rules and regulations of the City, Agency, Department and Service. Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health. (10%)
• Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills. (10%)
• Documented activity reflects patient involvement in goal setting with written information consent documented. Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner. (10%)
• Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides basic education to patient. (10%)
• Utilizes methods, techniques and approaches to the delivery of care that are consistent with the patient population and in conformance with the specific care plan developed for each patient. (10%)
• Assists client in achieving treatment goals while applying basic knowledge of individual, group and family dynamics and treatment methods. (10%)
• Monitors and evaluates effectiveness of services to consumers and modifies interventions plan as indicated. (10%)

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level