Case Manager - Behavioral Health

Denova Collaborative Health • Phoenix, AZ

85d

About The Position

The Case Manager is primarily responsible for assisting in patient care to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality and financial outcomes. This individual is a vital member of the Case Management Team and serves as an advocate for patient healthcare needs – coordinating care to minimize the fragmentation of healthcare delivery systems and thereby enhancing quality, cost-effective outcomes.

Requirements

• Bachelor’s Degree in Counseling, Psychology, Social Work, or a related field preferred, with at least one (1) year of relevant experience.
• An associate’s Degree with a minimum of two (2) years of experience in a related field will be considered.
• High School Diploma or equivalent with three (3) years of related experience may also be considered.
• Qualified as a Behavioral Health Technician.
• Exceptional communication and time management skills.
• Exceptional problem-solving skills and the ability to work within an interdisciplinary team.
• CPR/First Aid certification and a valid Arizona fingerprint clearance.
• Demonstrated ability to work independently.
• Work within an EMR system, Advance MD preferred.

Responsibilities

• Providing ongoing case management to patients with identified needs, including coordinating behavioral health services, medical care, education, placement, finances, and socialization services.
• Utilizing influencing/motivational interviewing skills to ensure maximum patient engagement and promote lifestyle/behavior changes to achieve the optimum level of health.
• Identifying and effectively utilizing community resources to facilitate patient access to necessary services.
• Collaborating with recipients and their families to implement effective service plans, explaining available clinical options, and coordinating care with the clinical team and other healthcare providers.
• Maintaining accurate and timely documentation using electronic medical records (EMR) and other healthcare databases.
• Assisting patients with overcoming barriers to attending scheduled appointments, ensuring they can access necessary healthcare services.
• Familiarity with Department of Human Services (DHS) regulations and procedures to effectively navigate and coordinate services for patients in need.
• Other duties assigned.

Benefits

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 4% company match.
• Secure your future with both long and short-term disability options.
• Protect your family with life insurance coverage.
• Enjoy holiday pay and PTO.
• Employee wellness program and fantastic discounts for all Denova team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree