Case Manager, Behav. Health

Elwyn•Bangor, ME

47d

About The Position

Elwyn seeks a Mental Health Case Manager to assist with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Mental Health Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual.

Requirements

High School diploma/GED with sixty (60) credits in psychology or social work from an accredited institution; bachelor's degree in psychology, social work or a related field from accredited institution preferred.
Three (3) years' experience working directly with adults in a behavioral health setting.
Knowledge of community resources specific to the assigned regions in Pennsylvania.
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform CPR and crisis intervention using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred
Experience using and knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR)
Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Nice To Haves

Previous case management experience preferred.
Non-profit human service experience highly preferred

Responsibilities

Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history.
Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning
Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual's behavioral health needs
Enter incidents into the internal and external incident reporting system to maintain regulatory compliance
Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program
Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule
Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals' accounts to ensure continuity of services
Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments
Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols
Perform other duties as assigned