Case Manager Assistant

Sarasota Memorial Health Care System • Sarasota, FL

383d

About The Position

The Case Manager Assistant plays a crucial role in supporting Case Managers by ensuring that case management services, communications, and documentation are processed efficiently. This position serves as a liaison between patients, their families, and hospital staff, focusing on enhancing patient satisfaction and the quality of services provided.

Requirements

• Minimum of two (2) years customer service experience in a healthcare or related setting.
• High School Diploma, GED Equivalent, or Certificate; Associate's degree in related field preferred.

Nice To Haves

• Basic knowledge of computer systems.
• Previous healthcare experience with discharge planning activities.
• Ability to accurately document in medical records.
• Effective oral and written communication skills.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Computer, keyboard, and data input skills.
• Knowledge of Windows software.

Responsibilities

• Provide support to Case Managers in processing case management services.
• Ensure effective communication between patients, families, and hospital staff.
• Assist in maintaining appropriate documentation related to case management.
• Act as a liaison to enhance patient satisfaction and experience.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED