Case Manager (ALF)

Elderwood-posted 8 months ago
$20 - $25/Yr
Full-time • Entry Level
S Cheek, NY
Nursing and Residential Care Facilities
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Elderwood at Cheektowaga Assisted Living is seeking a full-time Case Worker to join our team! Are you a highly motivated individual that can create a supportive & nurturing environment for our Seniors? We are looking for a compassionate and qualified Case Manager who has a passion for caring about our Residents. The right candidate would possess a degree in Social Work, or is an LPN or RN, with case management experience in the older population. Case Manager's assist with ensuring the health and well-being of our residents by being responsible for the admission of residents; providing case management services for residents; and serving as the designated Discharge Planner for the facility.

  • Consistently demonstrates Elderwood iCare Values.
  • Evaluate initially and periodically, at least once every twelve (12) months, the needs of a resident and the ability of the program to meet those needs.
  • Orient new residents to the daily routine, including introductions to staff and facility programs.
  • Identify adjustment problems and assist the resident to resolve such problems if needed.
  • Assist each resident to maintain family and community ties and to develop new ones.
  • Encourage resident participation in facility and community activities.
  • Identify needs and arrange for services and entitlements from public and private sources for income, health, mental health and social services (if applicable).
  • Assist residents in obtaining and maintaining a primary physician or source of medical care of choice, who is responsible for the overall management of the individual's health and mental health needs.
  • Coordinate the work of other case management and service providers within the facility.
  • Assist residents in need of alternative living arrangements; to make and execute sound discharge or transfer plans.
  • Schedule appointments and arrange for transportation of residents to other facilities, as necessary.
  • Assist residents as needed in shopping for personal items such as toiletries, medical supplies, stationery, books and clothing.
  • Establish and maintain a system of record keeping that documents the case management needs of residents and activities undertaken to meet those needs.
  • Cooperate with outside service providers in executing care plans for residents (if applicable).
  • Responsible for the completion of appropriate assessments of resident prior to admission; responsible for the on-going completion of required documentation.
  • Assist in arranging for transportation, as necessary, to ensure that residents are able to attend required/desired services provided outside the facility.
  • Participate in the development of a plan of care for residents in cooperation with the Resident Care Manager (if applicable).
  • Give tours and presentations to potential residents, and families when necessary.
  • Meet regularly or as needed with Sales Manager to ensure inquiry/admission needs are met.
  • Receive completed admission applications and record names of new residents in the Admission/Discharge Log; coordinate obtaining of records or filing of records upon admission or discharge.
  • Review and complete Admission Agreement and documentation with resident and/or responsible party in cooperation with the Residential Sales Department.
  • Explain the Bill of Rights for Residents and Resident Abuse Reporting at General Orientation and in-service training, as required.
  • Coordinate facility cooperation with the Ombudsman.
  • Serve as coordinator of Lost/Found possessions of residents.
  • Serve as coordinator to whom facility staff report a violation of residents' rights.
  • Serve as coordinator of room/apartment reservations for residents, when necessary.
  • Follow-up on complaints and grievances of residents, responsible party or family members in cooperation with the Administrator.
  • Meet on a regular basis with the Administrator to discuss department operations; submit a monthly report to the Administrator.
  • Maintain a record of the number of overnight visits of Medicaid residents (if applicable).
  • Complete quality assessment audits and ensure follow-up of results that do not meet facility standards; implements changes as needed.
  • Review annually and update, if necessary, the department policy and procedure manual.
  • Ensure that departmental budget goals are met and costs are controlled as required.
  • Attend Morning Report, Admission Committee meetings, Marketing Committee, Quality Assessment and Review Committee, Staff meetings and required or preferred in-service training.
  • Arrives to work on time, regularly, and works as scheduled; responsible for own transportation.
  • Utilizes electronic timekeeping system.
  • Observes and practices confidentiality of resident information and privacy when performing job duties.
  • Recognizes and follows the dress code of the facility including wearing name tag at all times.
  • Performs assigned duties according to the service excellence standards and goals established for this position, and for all staff members of this facility.
  • Attends facility meetings, staff meetings, and required or preferred in-services.
  • Generates and develops ideas which improve the quality of care for residents or increase position productivity and satisfaction.
  • Performs all position duties according to safety rules and practices required for this position, and as required to ensure the general safety of staff, residents and visitors of this facility.
  • Demonstrates knowledge and understanding of all policies and procedures and ability to reference them.
  • Exhibits the highest level of customer service towards residents, staff and visitors.
  • Consistently demonstrates the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
  • Bachelor's degree in social work or related field and one year full-time experience in provision of services to the older adult population; or an associate's degree in social work or related field and three years full-time experience in provision of services to older adult population.
  • Valid New York Drivers License and clean driving record required.
  • Knowledge in Microsoft Office programs preferred.
  • Case work experience required; case work with the elderly or work in a supervisory capacity requiring initiative and responsiveness to the needs of others preferred.
  • Ability to meet the public easily, handle problems diplomatically, and cooperate with other staff members necessary.
  • Evidence of professional growth, continuing education and community involvement considered.
  • Ability/Willingness to work closely with the Sales Manager.
  • This position requires regular interaction with residents, coworkers, visitors, and/or supervisors.
  • Ability to read, write, speak, and understand the English language at an intermediate or more advanced level.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • paid_holidays
  • tuition_reimbursement
  • flexible_scheduling
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