Case Manager 2 - Aging, Disability, and Veteran Services (ADVSD)

Multnomah County • Gresham, OR

16d • $31 - $38

About The Position

Aging, Disability and Veteran Services (ADVSD), a part of Multnomah County Department of County Human Services (DCHS), is currently seeking dedicated and compassionate individuals to provide services as a Case Manager 2. As a Case Manager 2, you will manage a caseload and develop client-centered care plans in collaboration with the client and/ or client’s representatives to meet their needs, goals, preferences, and risk factors. Provide initial and ongoing eligibility assessments for services and benefits for a broad spectrum of Federal and State programs including Medicaid programs, nursing facility services, state plan personal care services.

Requirements

• Associate's degree or equivalent practical experience
• Three (3) years of case management work experience, working within the social or human services field.
• Must have a valid driver license by time of hire
• Must pass a criminal background check

Nice To Haves

• Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals and skill to provide courteous customer service
• Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skills
• Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies and procedures related to program scope and operations
• Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information
• Skill to perform general and/or risk/danger assessments, determine appropriate needs, create service plans, and utilize crisis intervention techniques as needed.
• Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization)
• Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources
• Ability to learn and navigate multiple complex databases in order to document all work completed with consumers

Responsibilities

• Assess client needs and risk status through in-person home visits, phone calls, and connecting them with resources
• Develop comprehensive, client-centered long term care plans
• Attention to detail regarding paperwork and data entry work
• Develop initial, renewal and updated care plans in collaboration with the client and/or client's representatives that meet their needs, goals, preferences and risk factors. Based on the care setting, identify provider(s) and authorize payment.
• Complete initial functional assessments for new consumers applying for Long Term Care (LTC) benefits and waivered services.
• Manage ongoing caseload of LTC consumers receiving services in the following settings: in-home, Adult Foster Home, Community Based Care, Skilled Nursing Facilities and Assisted Living Facilities.
• Determine initial and ongoing eligibility for nursing facility services, State Plan Personal Care services, as well as other federal and state programs in accordance with federal, state, and local rules, standards and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree