Case Management Team Lead (RN) - Hughes Spalding

Children's Healthcare of Atlanta•Atlanta, GA

26d

About The Position

Participates as a leader of case management staff involved in care coordination and discharge planning activities to proactively support efforts that ensure safe, effective, high-quality, and efficient patient care coordination on a day-to-day basis. Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Requirements

Five years of broad clinical experience, predominantly in pediatric care
Graduation from an accredited school of nursing
Bachelor's degree (nursing or other related field)
Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
Case Management Society of America, American Case Management Association, American Nurses Credentialing Center, or equivalent certification within 12 months of eligibility
Excellent communication skills, both verbal and written
Effective decision making/problem-solving skills and creativity in problem solving
influential leadership skill
Demonstrated effective critical thinking skills and ability to anticipate patient discharge needs
Moderate to expert computer skills
Working knowledge of financial aspects of third-party payors and reimbursement
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment

Nice To Haves

Master's degree
Experience in care coordination, case management, discharge planning and/or utilization review
Previous leadership or management experience preferred

Responsibilities

Manages day-to-day coordination of clinical staff involved in care coordination and discharge planning activities and takes daily assignments.
Acts as resource for case managers and practitioners and assists with problem solving and difficult cases.
Assists with training and orienting new employees regarding their role in care coordination and quality management as well as appropriate policies/procedures.
Coordinates and assists with ongoing physician education related to care coordination.
Maintains a relationship with other departments and appropriate personnel to facilitate inpatient care coordination process and provide continuity of care.
Maintains knowledge of current relevant state and federal regulations, Joint Commission standards and criteria, and documentation requirements.
Assists in coordinating department training activities.
Assists in development and revision of guidelines, pathways, and protocols.
Assists in determining staffing requirements and levels to ensure that inpatient care coordination services are rendered in the most effective and efficient manner.
Assists in facilitating care coordination staff meetings along with director and/or manager.
Serves as acting manager in absence of manager for problem solving and as a informational resource as needed.
Assists in maintaining departmental budget within established fiscal guidelines.
Assists with performance evaluations and provides input into hiring and disciplinary actions.
Performs other responsibilities as required.