Case Management Supervisor

CorVel•Franklin, TN

35d•Remote

About The Position

The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, and limited sales management. This is a remote role, but candidate must reside in TN.

Requirements

Clear written and verbal communication skills with the ability to communicate complex ideas across multiple platforms
Ability to remain poised in stressful situations and communicate diplomatically
Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation
Ability to work independently, while remaining available to others
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
Must have technical knowledge of applicable laws, policies, and procedures in defined territory
Strong interpersonal, time management and analytical skills
Great attention to detail and focus on results
3 or more years of recent clinical experience, preferably in rehabilitation
Demonstrated experience in management or supervision
Must have active RN license with CCM.

Responsibilities

Responsible for directing a designated group of employees in their day-to-day operations
Responsible for quality of service provided
Responsible for human resources matters directly related to department supervised
May be required to travel overnight and attend meetings
May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses
May be responsible for limited marketing and sales activities
May be required to oversee case management clinical activities (dependent on whether or not unit manager is an RN)
For Supervisors who are not RN's, the clinical oversight and direction will be performed by a designated RN with a nationally recognized certification. This could be a case management supervisor, another manager or local executive
May perform case management responsibilities (dependent on whether or not unit manager is an RN for medical case management activities or qualified for vocational case management)
Additional duties as assigned