Case Management Supervisor - 4895

BronxWorks • New York, NY

4d

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing.

Requirements

• A Master’s Degree in Social Work required.
• New York State LMSW certification or ability to obtain licensure within 6 months of hire.
• Prior Supervisory experience working in a social service agency preferred.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology required.

Responsibilities

• Supervise Case work staff through weekly induvial and monthly group meetings.
• Review case records and reports at least monthly.
• Direct staff intervention in difficult or crisis situations.
• Maintain and monitor program variance reports to ensure statistical goals are being met.
• Monitor program for quality assurance and contract compliance.
• Provide each staff member with monthly progress report and yearly performance appraisal.
• Assist in the development and implementation of services for clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees