Case Management Supervisor
About The Position
Permanent Housing provides comprehensive, intensive case management support to chronically homeless individuals with histories of substance abuse and mental illness in housing using the Housing with support model promoting long-term stability in housing and the end of homelessness in Boston. The Case Manager Supervisor provides leadership and clinical supervision to a case management team which supports chronically homeless individuals in housing to maintain stability in housing, connect with community-based services, and achieve self-sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management and Trauma Informed Care) and ensures the provision of high-quality case management supports on a 24/7 basis. The Supervisor also provides leadership in crisis situations and participates in supervisory on-call rotation. In addition, the Supervisor assists the Associate Director in the development and completion of outcome, annual and other mandated reports as well as developing and maintaining positive relationships with partner agencies which contribute to the overall success of the program.
Requirements
- High School Diploma
- 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.
- Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
- Experience and working knowledge of best practices for community-based case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
- Computer skills sufficient for data gathering, documentation and reporting
Nice To Haves
- Bachelor’s Degree in a related field (i.e. social work, clinical psychology, education, nursing)
- Bi-lingual – Spanish/English
- Experience in providing supportive housing
- Knowledge of housing management
- Experience working with chronically homeless individuals in Housing with Support programs
- Strong commitment to the Housing with Support and Harm Reduction approach
- Experience with HMIS systems is strongly preferred
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
