Case Management Supervisor - Criminal Justice Services

Salt Lake County • Salt Lake City, UT

1d • Onsite

About The Position

Salt Lake County offers a career with a purpose, seeking enthusiastic individuals to enrich the County with their experience and talent. The culture emphasizes a fun and healthy work environment, supporting employees with benefits, work-life balance, and growth opportunities. The organization is committed to making a difference in the lives of those it serves, envisioning a safe and beautiful place for all. Salt Lake County's Criminal Justice Services focuses on alternatives to incarceration, evidence-based practices, and community collaboration to promote community safety through positive behavior change and support individuals in the justice system. The services address underlying issues leading to criminal behavior and provide opportunities for change. Case Management Supervisors play a crucial role, working closely with Case Managers to help clients develop pro-social skills using evidence-based practices for lasting behavioral changes. The team values teamwork, collaboration with community partners, accountability, a client-focused approach, a safe and supportive environment, empowerment, and continuous professional development. Salt Lake County is an Equal Opportunity Employer, valuing and supporting individual differences to create a culture of dignity and respect.

Requirements

• Bachelor's degree from an accredited college or university in Social Sciences, Behavioral Sciences, Public Administration, or other closely related field; OR an equivalent combination of related education and experience.
• Pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
• Maintain authorization to enter the jail.
• Maintain Division-wide training requirements annually.
• Knowledge of basic supervisory principles.
• Knowledge of Case Management methods and techniques.
• Knowledge of Criminal Justice System, including state mandates, legal documents, and terminology.
• Knowledge of Community Social Service Agencies.
• Knowledge of Basic PC operations.
• Knowledge of rules, practices, and procedures pertaining to the work unit to which assigned.
• Ability to work with computer software related to job-specific duties.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively interpret general policies, criteria, and procedures for specific situations.
• Ability to understand county and division personnel policies and procedures.
• Ability to plan, assign, and supervise the work of subordinates.
• Ability to work as part of a team.
• Ability to interact confidently with Judges and other criminal justice personnel.
• Ability to maintain complex and confidential records.
• Ability to identify and understand problems and determine the appropriate measures to solve those problems.

Nice To Haves

• Prior supervisory experience.

Responsibilities

• Provides supervision and direction to case management staff including answering questions and resolving problems within the work unit.
• Creates a process for, and monitors, the assignment of caseloads to ensure appropriate supervision levels.
• Supervises staff, which includes hiring, orienting, training, assigning, and reviewing work performance, annual work performance appraisals, and discipline.
• Ensures that case managers perform intake, risk/need assessments, pre-sentence report investigations, maintain up-to-date monitoring of court requirements and provide appropriate referrals to outside agencies.
• Reviews work performance (including PSRs as necessary), monitors accuracy and timeliness of case management activities, and conducts quality assurance audits.
• Participates in the interviewing and selection of staff within the work unit.
• Provides training, coaching, and ongoing support for new and existing case managers.
• Schedules staff coverage to accommodate client services and workload needs by rearranging staff assignments as needed.
• Serves as a liaison/information source between the work unit, courts, other criminal justice agencies, treatment agencies, and the public.
• Assists in the developing, writing, and implementation of internal policies, job descriptions, and guidelines in conjunction with Administration.
• Provides coverage in the absence of the Program Manager or other supervisory staff to assist in the smooth operation of the unit/division.

Benefits

• 12 Holidays
• Up to 24 vacation days
• 12 sick days
• One personal day every year
• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option
• Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year
• Flexible Spending Account
• 100% county-paid Long-Term Disability
• Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Onsite medical clinic
• Childcare
• Gym
• Hospital insurance
• Pet insurance
• Auto and home insurance
• Discounts at County facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees