Case Management Specialist
About The Position
The Case Management Specialist manages a caseload of investigations involving alleged violations of University policy and/or law regarding harassment, discrimination, retaliation, and related misconduct. The Case Management Specialist interacts regularly with University executives, deans, administrators, faculty, managers, supervisors, staff, and students to complete investigations. The Case Management Specialist drafts professional, well-analyzed, detailed investigation reports. To be considered, your application must include all of the following attachments: Resume Cover letter Writing Sample
Requirements
- Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Nice To Haves
- Demonstrated working knowledge of state and federal employment laws, including knowledge of Title VII, Title IX, ADAAA, ADEA, or similar standards governing discrimination and harassment.
- Demonstrated ability to synthesize information and draft exceptional written work product.
- Experience conducting fact gathering interviews and the ability to gather relevant documents and information.
- Experience managing electronic case files.
- Experience in meeting deadlines and managing multiple, competing priorities.
Responsibilities
- Conducts thorough, prompt, and equitable administrative investigations.
- Consults relevant policies, laws, regulations, and administrative guidance to determine elements and standards relevant to the issues being investigated.
- Develops investigation plans to identify allegations and issues, applicable policies and laws, relevant evidence, and scope of investigations.
- Performs core investigative tasks, including interviewing witnesses, gathering relevant records, evaluating and analyzing evidence, conducting credibility assessments, making factual findings, and drafting comprehensive reports that summarize the investigation.
- Uses critical thinking skills to spot relevant issues; identifies, analyzes, and weighs relevant evidence; and draws sound conclusions.
- Uses exceptional writing skills to draft concise, well-analyzed investigation reports.
- Ensures timely, appropriate communication with all parties and stakeholders regarding investigations.
- Maintains accurate, comprehensive investigation records.
- Works as a team member to help colleagues complete investigations.
- Develops and maintains effective, collaborative working relationships within the department and across the University.
- Liaises with Title IX coordinator regarding cases
Benefits
- ASU offers competitive benefits to its eligible employees, including vacation time, paid holidays, sick leave, self and dependent reduced tuition, medical/dental insurance programs, retirement plans, group life insurance, long-term disability insurance, and more.
- To find out more about ASU benefits, please visit http://www.asu.edu/hr/benefits/index.html.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
