CASE MANAGEMENT NURSE MANAGER (RN - COMPLEX CASE MANAGER)

Beebe Healthcare•Lewes, DE

10d

About The Position

We are seeking a dedicated and experienced Case Management Nurse Manager (RN – Complex Case Manager) to join our team. This role is pivotal in providing case management services for medically complex inpatients, including those with significant medical conditions, socio-economic challenges, and mental health co-morbidities. The Nurse Manager will lead efforts to help patients achieve optimal health outcomes and independence in managing their care. This position requires a strong foundation in comprehensive case management principles, patient-centered care, and culturally sensitive coordination.

Requirements

Minimum 3–5 years of case management experience, preferably with complex patient populations.
Strong knowledge of comprehensive case management principles.
Excellent communication, coaching, and motivational skills.
Ability to work collaboratively with patients, families, and interdisciplinary teams.
Current RN license in Delaware or compact state
Bachelors degree in nursing or related field OR AND with 5 years of case management experience with BSN completion within 5 years of hire required

Responsibilities

Assess physical, functional, social, psychological, environmental, learning, and financial needs of patients.
Identify problems, set prioritized goals, and design interventions aligned with patient/caregiver preferences.
Develop individualized inpatient care plans with objectives, actions, and measurable outcomes.
Evaluate patient progress, reassess goals as health status changes, and troubleshoot barriers to care.
Implement and monitor care plans, ensuring effectiveness and appropriateness of services.
Communicate with physicians, interdisciplinary teams, and caregivers to coordinate care.
Act as a patient advocate, addressing barriers to care and promoting self-management.
Facilitate referrals to community resources, coordinate discharge services, and prevent duplication of services.
Utilize motivational interviewing to build patient engagement in care plans.
Provide education, information, and support to patients and families regarding care goals.
Promote chronic disease management, preventive health initiatives, and health literacy.
Encourage patient and family responsibility in achieving care outcomes.
Maintain accurate patient records and confidentiality in accordance with policy.
Document all relevant information following departmental guidelines.
Participate in case reviews (prospective, concurrent, retrospective) and performance improvement projects.
Uphold organizational mission, vision, values, and performance standards.
Assist with collection, analysis, and benchmarking of utilization data.
Collaborate in developing protocols and guidelines for patient care management.
Engage in professional development to stay current with case management practices.