Case Management

Physmed • Sarasota, FL

9h

About The Position

Are you looking to join a team that is dynamic, energetic, outgoing, and organized? PhysMed, Center for Physical Medicine, is the right place for you! We are looking to add a Case Management Lead to our team that has high energy, a professional attitude, and a desire to learn in the healthcare industry. This position is trainable, although previous medical/customer service experience is preferred.

Requirements

• Ability to follow verbal instructions
• Critical thinking and good interpersonal skills
• Basic working knowledge of commonly used computer application and office equipment

Nice To Haves

• Legal Firm knowledge a plus
• Team leader a plus
• Relationship building a plus

Responsibilities

• Answering incoming patient calls.
• Completing all new patient admissions and entering it digitally.
• Verifying relevant medical history for each patient.
• Scheduling appointments for new patients, specialist consultations, tests, and procedures.
• Answering and following up with phone and email inquiries.
• Sending and requesting Medical records.
• Addressing any patient complaints or concerns.
• Performing clerical work, such as filing, copying, or faxing.
• Complying with the regulations and policies of the facility.
• Other duties as assigned

Benefits

• Medical, dental, and vision insurance
• Short Term Disability
• Life Insurance
• Paid Time Off
• Sick Time
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed