Case Management Coordinator

STARS•Scottsdale, AZ

21h

About The Position

Scottsdale Training & Rehabilitation Services (STARS) is seeking a Case Management Coordinator to join the Community-Based Employment Team. The Case Management (CM) Coordinator serves as the expert in planning, developing, monitoring, and evaluating individuals service plan and progress within a group setting. The incumbent will foster a caring positive image and serve to improve the lives of individuals with developmental and cognitive disabilities. POSITION SUMMARY: The CM Coordinator assumes a leadership role and utilizes critical thinking and judgment to collaborate and maintain the case management process. Effectively communicates ongoing progress with STARS instructors, parents, and caregivers regarding participants well-being. Assist day-to-day operations, maintaining accurate documentation of participants, data integrity, and pertinent records in compliance with the Division of Developmental Disabilities (DDD). Represent STARS on the individual service plan (ISP) for respective program area(s). Proactively recruits and searches the DDD-FOCUS system to increase potential new members for the CBE Program.

Requirements

B.S. degree in Business Administration, Human Services, Public Health, Behavioral Health, or related field; preferred, OR any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved.
Two years' experience working with disabled adults, in vocational, rehabilitation, social work, psychology, or similar human services/education preferred.
Must have personal enthusiasm for working in a non-profit organization serving individuals with disabilities.
Experience working in a health care setting, behavioral health, counseling, etc.
One-year supervisory experience highly preferred
One-year supervisory experience working with individuals having developmental disabilities highly preferred.
Must have AZ driver's license, clear driving record, and meet requirements by agency's insurance.
Must have DES Level One Fingerprint Card or the ability to receive one.
Must undergo a criminal & background screening.
Must have reliable transportation.

Nice To Haves

Candidates with Social Work Certification, Crisis Intervention, or Counseling Certification focused on individuals with developmental disabilities, desired.
CPR, First-Aid, Article 9, Prevention and Support

Responsibilities

Demonstrate respect, a positive attitude, and collaborative working relationships with co-workers, community partners, participants, and families/guardians.
Maintain documentation and confidentiality of participants files including electronic records.
Meet with the family of new participants to explain programs.
Responsible for accurate and timely completion of agency attendance tracking systems.
Liaison for DDD requests.
Provide support and follow-up communications to the manager as well as the daily ratio of participants for scheduling, planning, and decision tracking for accurate reporting.
Develop positive relationships with participants' families, liaison among staff, participants, and family
Conduct tours, explain programs, coordinate intake materials for completion and accuracy; finalize initial evaluation of referrals accepted by STARS.
Complete professional evaluations for incoming participants in a timely manner who have various disabilities, including applications to determine acceptance, proposed schedules, and plans prior to registration.
Contact and follow through with DDD and manager of CM; maintain accurate tracking of documents.
Develop, implement, and evaluate Person Centered Service Plan (PCSP); represent STARS and participants at PCSP meetings.
Teach individuals with various disabilities individually or in a group setting.
Maintain time efficiently and multiple responsibilities effectively.
Proactively maintain communication with families/guardians of participants to ensure success in programs leading to progressive movement as appropriate.
Accompany consumers on outings to ensure meaningful experiences and to monitor essential living skills.
Oversee participant's plan developments, implementations, and ongoing evaluations within STARS programs.
Ensure the safety and well-being of consumer's adherence to OSHA Standards
Interface with other CM Coordinators and departments as necessary, to ensure the smooth operations and consistency of respective program areas.
Remain current on required certifications and training.
Fill in as needed in programs to provide direct service to participants to maintain ratio compliance.