Case Management Associate 1

Public Consulting Group • San Diego, CA

430d • $46,800 - $55,120

About The Position

The Case Management Associate 1 position at Public Consulting Group involves working with participants to design and implement plans that support their vocational goals and overall progress. This role is crucial in helping individuals navigate barriers to employment and access necessary supportive services, ensuring compliance with program regulations while maintaining effective communication with various stakeholders.

Requirements

• High School Diploma or equivalent required; degree preferred.
• 2+ years of relevant work experience.
• Ability to work with and relate to participants and demonstrate active listening skills.
• Display a professional level of empathy for participants and respect for cultural differences.
• Ability to learn specialized databases and software systems.
• Excellent customer relation techniques, and superior verbal and communication skills.
• Excellent accuracy and attention to detail.
• Ability to prioritize work and meet deadlines.
• Ability to recognize and maintain the confidentiality of all materials in the work setting.
• Ability to establish and maintain professional relationships with federal, state, and county agencies as well as the general public.
• Ability to partner with and motivate participants with both physical and/or mental disabilities.
• Ability to maintain a record-keeping and follow-up system.
• Ability to work independently, requiring minimal supervision and on multiple projects.

Responsibilities

• Designs and develops plans for participants, determining and assigning work activities and educational programs.
• Conducts assessments for barriers and skills.
• Determines eligibility and need for supportive services including child care, transportation, and ancillary services.
• Manages participants' progress towards achieving goals by creating and updating plans.
• Assists program participants in developing vocational goals.
• Monitors and records clients' monthly progress to ensure compliance with program regulations and participant attendance levels at assigned work activities.
• Notifies county's human services specialist of non-compliance with work activities.
• Follows procedural requirements by updating client case files in systems.
• Maintains up-to-date knowledge of program procedures and implements appropriately.
• Maintains up-to-date knowledge of community resources, labor market, and training resources.
• Maintains contact with each client placed in employment on a monthly basis.
• Completes all necessary county paper documents and forms.
• Maintains communication with employment organizations and educational programs where participants are located.
• Ensures all performance metrics are met in achieving participant stated outcomes.

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees