Case Management Assistant

HCA Healthcare • Richmond, VA

105d

About The Position

The Case Management Assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative clerical support in Case Management functions.

Requirements

• Associate Degree preferred.
• Medical knowledge and terminology is required.
• Minimum of one year experience in a health care setting is required.
• C.N.A license preferred.
• Possess the ability to work Monday - Friday, 8a - 4:30p and rotating weekends.

Responsibilities

• Coordinate with RN case manager and social worker for support needed.
• Communicate updates on progress throughout the day.
• Set up transportation via the Transfer Center and print discharge packets for post-acute care transfers.
• Use web-based referral system to manage post-acute care referrals.
• Prioritize workload to ensure a timely contact and intervention with PAC providers.
• Monitor patients with post-acute care referrals and intervene to expedite discharge.
• Communicate with patient and have the Patient Choice letter signed.
• Deliver the Import Medicare Message letter to the patient per facility policy.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Industry: Hospitals
• Education Level: Associate degree