Case Management Assistant

Baycare Health System•Safety Harbor, FL

43d•Onsite

About The Position

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. The Case Management Assistant responsibilities include: Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care Responsible for assisting with distributing regulatory documents to identified patients Educating patients about the appeal process related to their discharge Performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community service Requires frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives Position details: Location: Mease Countryside Hospital - Safety Harbor, FL Status: Part Time Schedule: Saturday & Sunday 8:00 AM - 4:30 PM Weekend Requirement: Every On Call: No

Requirements

High School or Equivalent
1 year in Medical Related Field OR
1 year Customer Service skills
customer service
interpersonal skills
written and verbal communication skills
computer/typing skills
ability to work independently with minimal supervision
ability to work within a team environment
critical thinking skills

Nice To Haves

Associate's

Responsibilities

Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care
Responsible for assisting with distributing regulatory documents to identified patients
Educating patients about the appeal process related to their discharge
Performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community service
Requires frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives