Case Management Assistant

Matthew 25 Aids Services • Bowling Green, KY

7d • Hybrid

About The Position

The Case Management Assistant will perform various administrative tasks related to Matthew 25’s Kentucky Ryan White Part B Program and Housing Program. This position requires the ability to be responsible for performing support services duties on a professional level and works closely with the Housing and Case Management team in supporting the needs of the communities we serve.

Requirements

• Must be able to communicate in both written and verbal form
• Ability to read and interpret documents.
• Ability to write routine documentation and correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Intermediate computer skills are essential in use of an electronic medical record.
• Must be detail oriented, have ability to multi-task and possess great interpersonal skills.
• Must have a Bachelor’s Degree in case management or related field, or equivalent experience.
• S/he should have a basic knowledge of medical case management principles.
• Experience working in a nonprofit organization or a strong desire to work in service driven environment.
• 100% Commitment to Matthew 25's mission, vision and values
• Flexibility, as our services are available to a large geographic area in the state of Kentucky, which may require some travel
• Valid Driver’s License with at least three (3) years driving experience and less than two (2) moving violations in the past three (3) years.
• Must be able to pass a drug screen and background test.

Responsibilities

• Provide support to the systems that deliver resources and services to patients.
• Maintain appropriate documentation in State Database to reflect services rendered to clients under Ryan White Part B Funding.
• Provide timely payment of medical bills, transportation costs, food-based services, emergency financial spending, and housing-related expenses as appropriate, ensuring all payments are documented accurately.
• Assist with housing-related services for clients, including coordinating housing payments, supporting housing stability efforts, and helping facilitate housing inspections when required.
• Assist clients with obtaining timely and coordinated access to medically appropriate levels of health and support services and continuity of care.
• Ensure that those we work alongside and serve feel honored
• Understand that teamwork and community partnerships allow us to maximize our resources to best meet the needs of those we work alongside and serve.
• Be humble and devoted to meeting the needs of those we work alongside and serve above our own.
• Be committed to providing top quality, person focused services to those we work alongside and serve
• Inspire and support a vision of success within those we work alongside and serve through education and encouragement.
• Place a high priority on learning and are committed to change and improvement in order to always best meet the needs of those we work alongside and serve.
• Support and comply with the policies, strategic plans and goals of the organization.
• Contribute to a positive workplace culture by acting and communicating in a manner so as to get along with clients, co-workers and managers
• Maintain regular and predictable attendance.

Benefits

• Competitive pay that reflects your skills and experience
• Generous paid time off , including a minimum of 17 days and 12 paid holidays
• No required overtime ever —we value work-life balance
• Comprehensive health coverage , including 3 medical plan options, vision and dental insurance, and company-paid life insurance
• Professional growth opportunities , including company-sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options
• A mission-focused workplace where every team member is dedicated to serving our community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level