Case Management Assistant

Lifepoint Health • Longview, TX

12d

About The Position

The Case Manager Assistant provides administrative and clinical support to the case management team, ensuring coordination of post-discharge services, payer communication, and documentation tracking to facilitate timely and effective patient transitions.

Requirements

• Position requires strong administrative and communication skills.
• Ability to coordinate with payers and clinical teams is critical for success.
• College degree in a healthcare-related field preferred.
• Minimum of 1 year of experience in hospital or post-acute healthcare setting, with preference for case management or clinical department support.
• LPN or Social Work degree preferred but not required.
• Proficiency in Microsoft Word, Excel, keyboard typing, and use of general office equipment.

Nice To Haves

• College degree in a healthcare-related field
• Minimum of 1 year of experience in hospital or post-acute healthcare setting, with preference for case management or clinical department support.
• LPN or Social Work degree

Responsibilities

• Support case managers with tasks such as preparing referral packets, organizing admission and discharge records, making calls, and obtaining signatures.
• Assist in arranging post-discharge follow-up care and services.
• Submit necessary clinical documentation for insurance reviews (admission, concurrent, retrospective).
• Monitor and track payer responses including approvals, appeals, denials, and communicate updates to the appropriate internal teams.
• Track certified hospital days and notify case management staff of missing certifications.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees