Case Development Intake Attorney $90,000

Thomas J Henry Law, PLLC•Corpus Christi, TX

2d•$90,000

About The Position

The Case Development Intake Attorney will work with and manage, a specifically assigned case manager, on a docket of approximately 50 cases. They will investigate, preserve evidence, develop medical and triage assigned cases. Secure accident reports, property damage photos, investigate and photograph scene, send letters of representation, open record act requests, order lifetime driving records, obtain witness statements, perform criminal and social media investigations on client and adverse, and assist client in developing medical damages. Other responsibilities include the handling of property damage claims, communicating with clients and adjusters, preparing and approving expense requests, preparing monthly status reports for client’s and preparing and submitting reviews on cases per firm policy to assist in evaluating cases. Manage clients during pendency of case development intake process in preparation of file transfer to litigation team. In some instances, preparing and documenting demands and acting as liaison between management and adverse adjuster in an effort to settle certain cases.

Requirements

Possess strong initiative
Excellent management and leadership skills
Detail-oriented
Effective communication and delegation
Customer service
Emotional intelligence
High energy motivator
Sales / ability to relate the unique features and benefits of the law firm
Multi-tasking, time management, and the ability to organize and prioritize work
Must have the ability to motivate and energize support staff under his/her supervision to generate the best results for clients and organization.
Must be approachable and have the ability to communicate with employees with professionalism.
Legal Research and Analysis
JD; must be licensed in Texas and in good standing
0-3 Years Personal Injury experience
Must have strong commitment to client service
Excellent writing skills
Working on cross-functional teams
Must have valid TX driver license and good driving record

Nice To Haves

Bilingual (Spanish a plus)
Previous customer service/sales experience preferred with after-hours on call experience
Previous experience supervising non-attorneys

Responsibilities

Intake function
Investigate and develop commercial cases
Accept incoming calls from potential new clients (PNC’s)
Ascertain relevant facts and discuss all aspects of PNC’s claims
Secure authorization to sign up, decline or further evaluate claim
Explain attorney-client contract
Sign up cases in and out of the office
Cover on rotational basis
After hours PNC calls and secure new client sign ups in office, in person out of office and/or via DocuSign (electronic signature option) in those matters where PNC resides a distance from one of our offices.
Status Letters: One letter per client/month minimum to update client on status of matter.
Client meetings
Address/return all client calls by end of business day.
Out of office sign-ups and after-hours on-call
Ensure 100% compliance on grade cards
Ensure ethical and legal obligations of all subordinates
Maximizing case values and attorney fees recovered.
Additional projects, as assigned.