Case Coordinator

Griswold Home Care NJSCFL • Fort Lauderdale, FL

12d

About The Position

Are You Friendly, a Quick-thinker, Professional, and Compassionate? Are You Looking for a Job That Will Change Lives? If so, we'd love to meet you! Our office is under new ownership and our team is looking for someone to join us to train as a Case Coordinator and help support our community in Broward County. Case Coordinators are key personnel in the daily operations of a home care office. From answering phones to being in the field interacting with clients and referral sources, a Case Coordinator's scope of responsibility is varied, fast-paced, and rewarding. A mix of social services, operations, scheduling, and customer service are all parts of a Case Coordinator's exciting role.

Requirements

• Nurturing ability (caring, empathetic, compassionate)
• Articulate, with strong verbal and written skills and a pleasant phone manner
• High level of emotional intelligence
• Creative problem-solving skills
• Organized and detail-oriented; good documentation skills

Nice To Haves

• Spanish speaking is a plus!

Responsibilities

• Meeting with prospective clients
• Getting to know caregivers registered with the office
• Matching clients to caregivers that meet their needs
• Completing customer service visits with clients
• Working as a team in an office environment

Benefits

• Simple IRA benefits
• Monthly & Quarterly Bonus Plans
• Ongoing training
• EAP & Teladoc
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees