Case Cleaning Supervisor

Bonded Filter Company

2d

About The Position

BFC Solutions is seeking a
self-motivated, results-driven Case Cleaning Supervisor
to lead and support a team of approximately
24 Case Cleaning Technicians. This role
is responsible for
overseeing day-to-day field operations, ensuring service quality, productivity, safety compliance, and effective communication between technicians, customers, and leadership.

The ideal candidate is a strong communicator, organized problem-solver, and hands-on leader who is comfortable working
overnight schedules, traveling minimally 3 weeks per month, and managing a geographically dispersed workforce. Prior HVAC/R experience is not
required, but familiarity with field service or facilities maintenance is a plus.

Requirements

• Proven leadership or supervisory experience, preferably in field service, facilities maintenance, or operations.
• Ability to effectively manage and motivate a team of 20+ employees.
• Strongcommunicationskills(verbal and written) with technicians, customers, and leadership.
• Excellentproblem-solving and decision-makingabilities.
• High levelofself-motivation, organization, and accountability.
• BasicproficiencyinMicrosoft Word and Excel.
• Willingness to workovernight schedulesandtravel minimum 3 weeks per month.
• Valid driver’s license with a safe driving record.

Nice To Haves

• Experience in HVAC, refrigeration, facilities maintenance, or related field service operations.
• Previousexperience managing remote or traveling teams.
• Familiarity with preventive maintenance or service-based operations.

Responsibilities

• Supervise, support, and manage a team of approximately24 Case Cleaning Techniciansworking overnight and on the road.
• Serve as the primary point of contact for techniciansregardingscheduling, job expectations, performance, and issue resolution.
• Ensure technicians are completing refrigeration case cleaning and preventive maintenance tasks to BFC Solutions quality and safety standards.
• Monitor productivity, attendance, time management, and job completion metrics.
• Assistwith onboarding, training, coaching, and performance management of technicians.
• Troubleshoot field issues, staffing challenges, customer concerns, and service disruptions.
• Communicate regularly with Operations Managementregardingteam performance, scheduling needs, and operational challenges.
• Utilizebasic Microsoft Word and Excelto complete reports, track performance, manage documentation, and communicate updates.
• Conduct field visits, audits, and ride-alongsas needed to ensure quality, safety, and compliance.
• Promote and enforce company safety policies and procedures.
• Represent BFC Solutions professionally with customers and internal stakeholders.
• Work primarilyovernight hours, with some daytime responsibilities including meetings, reporting, and follow-up tasks.

Benefits

• Competitive compensation and benefits package.
• Company vehicle and tools as applicable.
• Travel lodging and per diem whenrequired.
• Leadership development and growth opportunities.
• Supportive, team-oriented work environment with a strong focus on safety and quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees