Case Assistant, Acquired Brain Injury Services

Fraser Health • Langley, WA

67d • $32 - $33

About The Position

We are currently looking to fill a Casual opportunity for a Case Assistant to support Acquired Brain Injury Services located in Langley, B.C. Langley Where wine country and equestrian excellence meet hometown charm. Located in the heart of the Fraser Valley, Langley is recognized as the valley’s designated wine country and the horse capital of British Columbia. Its seven unique communities have quickly grown into one thriving city offering all the amenities of a major bustling urban centre, all while preserving its hometown country roots. Langley resides on the traditional, ancestral and unceded shared territories of the qʷɑ:nƛən [Kwantlen], Matsqui [mats-sqwee] and qicəy (Katzie) [kut-zee] First Nations, and is home to the Surrey-Delta Métis Association. Provides case management assistance to a trans-disciplinary team who service complex clients and adults with acquired brain injuries. Coordinates services for clients and families. Supports the team with completing various contractual, financial and administrative duties.

Requirements

• Grade 12, Social Services Worker Diploma and two (2) years' recent experience working with children and adults with physical and/or cognitive disabilities or an equivalent combination of education, training and experience.
• Valid B.C. Driver's License and access to personal vehicle for business related purposes.
• Demonstrated ability to apply knowledge of theory and practice to the case management process.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain rappport with clients.
• Ability to observe and recognize changes in clients.
• Advocacy skills.
• Conflict resolution and crisis intervention skills.
• Ability to analyze and resolve problems.
• Ability to instruct.
• Ability to work independently and in cooperation with others.
• Ability to organize and prioritize.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Responsibilities

• Coordinates contract, financial, and administrative aspects of client services and case management under the direction of managers and clinical staff.
• Supports clients accessing services or managing urgent issues in the absence of the case manager and ensures that the case manager is then kept informed; reviews files to obtain historical information and reviews materials such as policy and procedures to assist with various case management issues.
• Researches community resources and identifies information that will be of assistance in the development and implementation of client services and case management plans.
• Completes initial intake forms for new referrals to the program, as required.
• Completes forms and arranges for services with other community agencies and Ministries (e.g. Income Assistance).
• Completes community based client assessments and assists and/or transports clients to community services. Escorts clients/families to view potential residential placements. Assists in the planning of admissions, discharges, and transfers of clients to residential care placements.
• Advocates on behalf of clients and families to access system information and resources; promotes client's right to autonomy, dignity and privacy.
• Organizes client service meetings and schedules community appointments for clinical staff.
• Works collaboratively with team in the development and documentation of care plans. Completes data entry of care plans and other client service documents, contracts, etc. Monitors quarterly reports and other client service documents completed by Contracted Service Providers. Advises case managers of any deficiencies or concerns related to Contracted services.
• Participates with the trans-disciplinary team in by providing input with respect to assessment, development, activation, and evaluation of treatment care plans and programs.
• Maintains client records by ensuring that client files, applications forms, financial documents, quarterly reports, etc, are kept up to date.
• Maintains spreadsheets and other client or financial information systems. Completes filing and related administrative duties.
• Performs other related duties as assigned.

Benefits

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees