Passage of Hope- Case Aide
About The Position
The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program in our licensed residential facilities located in Queens, Brooklyn, and Bronx as well as a Transitional Foster Care program in foster homes in the Bronx, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive.
Requirements
- Associate’s degree with a minimum of 1 year of experience working with children. Bachelor's degree in social work or related humanitarian field is preferred.
- Knowledge of the communities supported and the ability to work effectively in cross-cultural situations.
- Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired.
- Excellent verbal, written communication and organizational skills are essential
- Proficient in Microsoft Office suite
- Bilingual (English/Spanish) a must
Responsibilities
- Provide administrative and case support to the case management team.
- Maintain a high standard of filing and record-keeping according to ORR policies and procedures.
- Manage all communication, scheduling and coordination of KYR and Legal Intake appointments with the Legal Service Provider.
- Redact and submit all record requests to ORR in a timely manner.
- Track case management/clinical assignments and other related data points.
- Collect, organize, store, and distribute the personal belongings of the minors.
- Provide oversight of Fed Ex processing and case file storage and retention per ORR guidelines
- Complete and submit quarterly reports as requested by ORR
- Sort and file discharge paperwork or paperwork of minors that have been previously discharged.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
