Case Manager, Bridges of Hope Re-Entry

Ccscc•San Jose, CA

28d•Onsite

About The Position

The Case Manager works directly with those released from jail establishing trust, assessment, service plan and follow-up post release creating a successful reentry plan. This is a lived experience position, providing shared case-management of 85 faith-based reentry clients in a professional team setting working in partnership with the Diversion Reentry Service (DRS) center. Staff a resource table at the Elmwood Jail every other Monday evening, 7:30PM– 10:00PM and one Friday a month. The rest of the hours are in- person at John XXIII Multi Service Center M-F, flexed 9:00AM – 5:00PM.

Requirements

Minimum of three (3) years of experience and/or Peer Mentor Certification working with reentry population, serving homeless populations, providing service to diverse high needs populations.
Maintain trainings on trauma informed, crises intervention, VISPDAT, HMIS, SUDS, Behavioral Health.
Excellent skill and judgment in providing direct services to clients.
Excellent interpersonal, oral and written communication skills.
Knowledge of community culture, attitudes, services and resources for formerly incarcerated adults and associated ethnic communities.
Demonstrated computer skills with Microsoft products and web-based applications.
Flexibility to adjust work hours and assignments.
Criminal background check via livescan fingerprint
Must have TB test performed and submit results
Provide proof of COVID-19 vaccination and booster status
Automobile, valid driver’s license and auto insurance per agency policy, or have access to reliable transportation
Ability to work at a desk for extended periods of time.
Ability to use a computer workstation.
Ability to lift up to 25 lbs.
Ability to travel to jail sites.

Nice To Haves

Bilingual in English/Spanish skills are beneficial but not required.

Responsibilities

Provide paraprofessional court representation on behalf of clients.
Create a trauma informed, linguistic culturally competent safe, and welcoming environment.
Works directly with the criminal justice population, the Department of Corrections (DOC), local service providers to plan for reintegration from county jail into the community.
Communicates with Probation, Parole, San Jose and South County DRS centers, including Outreach Court, Superior Court, the District Attorney (DA) Office, and Public Defender (PD) Office.
Administer client needs assessments, create a service plan, develop client budgets, provide service navigation, coordination of behavioral health referrals to DRS including educational, employment & training programs; coordinate pro- social networks and enter data into AWARDS, HMIS, and Santa Clara County referral tracking system (RTS).
Secure housing through the Emergency Assistance Program (EAP) applications to the Office of Supportive Housing.
Maintain good communication with approved Sober Living Environment’s (SLE’s) and court ordered substance use disorder (SUD’s) housing.
Participate in quarterly faith-based collaboration, monthly DRS brown bag resource meetings, monthly staff, and agency all staff meetings.
Participate in events and special projects assigned by the DRS center and CCSCC.
Track client gift card and bus token logs.
Submit check requests on SignNow to support client Tattoo removal, Domestic Violence (DV) classes, Court ordered DUI driving classes, Housing, Education, Union Dues, Car Repair, DMV, Car Insurance, Cell Phone Bills, Transportation, Work Clothes, Work Tools, Dental Bills, Behavioral Health Counseling, Food, and Hygiene.