Performs a variety of tasks and functions required by the agency for successful operations and expeditious delivery of quality services. Completes in-home visits for both initial assessments and reassessments using the NAT-E form for In Home Meals (IHMs). Prepares and submits all required program forms, documentation and correspondence in an accurate and timely manner to ensure the IHMs initiation and /or continuation. Coordinates and schedules appointments with consumers. Acts as a liaison with IHM providers to confirm IHM delivery. Responsible for troubleshooting and correcting simple billing issues with IHM providers. Assist Care Managers with completing required telephone contacts with consumers. Contributes to and maintains current records as well as documentation in Social Assistance Management System (SAMS) for all case activities. Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees