Case Aide

ABBOTT HOUSE•New York, NY

1d•$37,000 - $40,000

About The Position

A Case Aide is responsible to support the case planning team to ensure that every children under our care is living in a nurturing, safe and permanent family as quickly as possible.

Requirements

High School diploma or equivalent required. Bachelor degree preferred.
At least 1 year of experience working with families and children
A valid NYS driver’s license in good standing
Willingness and ability to drive a car or van within the 5 boroughs of NYC, Long Island, counties north of the city and outside of New York State
Excellent time management skills and ability to multi-task and prioritize
Excellent written and verbal communication skills
Strong organizational skills
Proficiency in Microsoft Office
Ability to establish effective working relationships with families, coworkers, supervisors and other individuals
High level of emotional intelligence and ability to set professional boundaries

Responsibilities

Manage the reception area triaging all phone calls and messages to the appropriate party
Maintain the sign in and out sheet
Manage the office filing system to ensure orderly record retention
Create and maintain case records and intake packages
Enters data in the New York State Office of Children and Family Services’ CONNECTIONS electronic case record system
Coordinate mail and correspondence
Assist with processing applications for state identification, birth certificates, and social security cares for children and youth in foster care.
Visit foster families, youth and caregiver homes as needed
Supervise family visits as needed
Drive staff and clients( foster children, parents and foster parents). This may include out of state traveling
Support all functions that are in compliance with regulatory agencies including NYC Children’s Services (NYCCS), the NYS Office of Children and Family Services (OCFS) and the local District of Social Services(LDSS)
Manage and organize case records for the unit which includes creating new case records and closing old case records
Perform all necessary activities assigned to further the agency’s mission