Case Aide (Social Service Assistant)

State of Oregon

2d

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity Awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you! Currently, our Child Welfare Team is seeking a Case Aide (Social Service Assistant) to join our Gresham office. Summary of Duties As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families.

Requirements

• A valid driver’s license and acceptable driving record are required for this position
• One year of experience working in a human services or behavioral health setting, OR an associate degree in any field, OR an equivalent combination of education and experience.
• Previous child welfare experience that includes successfully engaging clients (parents & children) and building rapport with families & community partners.
• Experience providing various levels of supervision and support for children & families.
• Demonstrated professional documentation skills, with attention to grammar and the ability to proofread your own work effectively.
• Experienced in task organization, prioritization, and time management to consistently meet deadlines.
• Proficient in computer applications, including Microsoft Word or various database software programs.
• Demonstrated proficient verbal and written communication skills, including the ability to write in plain language and communicate clearly.
• Experienced in collaborating with team members and leadership to provide seamless support for children and families.

Responsibilities

• Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
• Gather and enter information from collateral contacts into the agency’s electronic system.
• Supervise initial visits for children in foster care and facilitate transportation and family visitations.
• Assist in locating relatives for parent searches, placements, or safety service providers.
• Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
• Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
• Attend case-related meetings, staffing, and conferences to support casework activities.
• Assist with risk and safety assessments and help engage children in temporary placements.
• Provide testimony in court regarding visitation observations, experiences, and other applicable information.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees