Case Aide Senior

County of Lancaster • Lancaster, PA

13d

About The Position

This employee carries a caseload of over 100 consumers receiving meals through the Office of Aging. This involves conducting annual assessments in person at consumer's residence, home visits at 6 months, and at least 2 other contacts throughout the year. Many consumers rely on the employee for resources and guidance, especially during gaps and changes in their informal supports. Compliance with detailed documentation requirements is critical.

Requirements

• One year Aging Case Aide 1, OR 2-years public contact work including 1 year in a Human Service program, OR any equivalent combination of experience and training.
• Current knowledge of HIPAA regulations and their interpretation is maintained and adhered to.
• Give and receive information and feedback in order to provide a more complete result.
• Demonstrate respect for and awareness of others, good judgment in responding to conflict, and flexibility to adapt to changes in one's work environment.
• Understand and anticipate customer needs.
• Acceptable Pre-Employment Criminal Background Check
• Acceptable Pre-Employment Drug Screening
• Acceptable Driver History in accordance with County Policy
• In the course of performing job duties, employee will be required to provide own transportation to consumers homes, meetings and other job-related appointments and access those locations without special accommodations.

Responsibilities

• Works with consumer and family to assess what help is needed, provide information and monitor progress to prevent a gap in consumer's services. Maintains contact with consumers as required by PA Dept of Aging directives. Refers complex problems to supervisor. 60%
• Completes required paperwork and data entry, including extensive case documentation accurately and in a timely manner. 30%
• Assists Care Managers in duties related to care management, protective services and other agency services which will benefit the consumer, to include identifying alternative service resources, and completing forms and other documentation. 10%
• Attends all mandated training sponsored by the Pennsylvania Dept of Aging relative to community-based services and ot-her relevant enrichment sessions.

Benefits

• The County of Lancaster offers comprehensive benefits to our employees.
• Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed