Carrier Support Analyst - Select

Arthur J. Gallagher-posted 3 months ago
$66,000 - $128,500/Yr
Full-time • Mid Level
Remote • Rolling Meadows, IL
Insurance Carriers and Related Activities
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Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We are seeking a detail-oriented and proactive Merger Integration Carrier Management Analyst to join our team. This role will be responsible for managing the integration of carriers for Gallagher's Select businesses, ensuring a seamless transition and alignment with organizational goals. The ideal candidate will have strong analytical, problem-solving, and organizational skills, with a focus on maximizing carrier revenue, maintaining operational efficiency, and supporting employee access. This is a critical role in ensuring the success of carrier integrations and driving value for the Select businesses.

  • Collaborate with the central carrier management team to ensure the smooth integration of carriers for the Select businesses.
  • Develop and execute detailed integration plans, timelines, and deliverables for carrier-related activities.
  • Act as the primary point of contact for carrier integration issues, ensuring timely resolution and minimal disruption to operations.
  • Identify, analyze, and resolve carrier-related issues that arise during the integration process.
  • Work closely with carriers, internal stakeholders, and cross-functional teams to address challenges and implement solutions.
  • Escalate complex issues to leadership as needed, providing data-driven insights and recommendations.
  • Manage and maintain Select's carrier code structure, ensuring accuracy, consistency, and alignment with organizational standards.
  • Monitor and update carrier codes as needed to reflect changes in carrier relationships, products, or services.
  • Ensure proper documentation and communication of code structure updates to relevant stakeholders.
  • Analyze carrier performance and revenue opportunities to identify areas for improvement and growth.
  • Collaborate with the central carrier management team to negotiate favorable terms and optimize carrier agreements.
  • Monitor carrier revenue metrics and provide regular reports to leadership, highlighting key trends and opportunities.
  • Manage and maintain employee access to carrier systems, ensuring compliance with security and operational policies.
  • Coordinate with IT and HR teams to onboard new employees and update access permissions as needed.
  • Provide training and support to employees on carrier systems and processes, ensuring a seamless user experience.
  • Bachelor's degree and 5+ year's relevant experience or equivalent commercial insurance experience.
  • Superior organizational and problem-solving skills.
  • Overnight and/or day travel may be required up to 50% of the time.
  • Excels at learning business systems and workflows.
  • 3+ years of experience in carrier management, mergers and acquisitions, or related roles; experience in the insurance industry is a plus.
  • Hands on experience using the following applications is desired: Epic, CSR24, DMS, CSP, PATE.
  • Proficiency in data analysis tools and software (e.g., Excel, Tableau, etc.).
  • Strong analytical and problem-solving skills, with a focus on practical and actionable solutions.
  • Familiarity with carrier systems, processes, and code structures is highly desirable.
  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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