Carrier Procurement - Private Fleet

Coyote Logistics•North Chicago, IL

1d•$40,000 - $45,000

About The Position

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube. A Private Fleet Sales and Operations Rep is responsible for managing the day-to-day operations of our Private Fleet accounts. These reps support the Private Fleet Sales and Sr Sales Reps and must be fully knowledgeable about their fleets as they are responsible for the execution of these accounts when necessary. Sales and Operations Reps are tasked with overall load board management and maintaining operational excellence from load booking to carrier payment. These reps must develop strong relationships with all fleet contacts and have a clear understanding of the fleet’s expectations. They are accountable for initial problem identification and resolution, and must develop effective working relationships with the Enterprise Operations and Customer Sales teams to ensure that we execute on our commitments to the customer as well. A Sales and Operations Rep should thrive in a dual sales/operational role, be proactive and proficient at problem solving, practice effective communication skills, and display a positive attitude at work. Starting pay: $40,000-$45,000 plus commission Coyote, an RXO Company, will not consider candidates from Colorado, Washington, Nevada, New York, Connecticut, Maryland, Rhode Island, or California for this opening. Due to Pay Transparency laws, candidates from these states must apply in-state to ensure compliance.

Requirements

Adaptability, multi-tasking ability, sense of urgency
Entrepreneurial and competitive spirit
Passion and self-motivation
Persuasiveness, assertiveness, confidence
Strong negotiation skills
Effective verbal and written communication skills
Accountability, integrity, honesty
Persistence and resilience
Strong organizational skills and attention to detail
Ability to build strong relationships and be a team player
Problem-solving, issue resolution skills, proactive diligence
Ability to work independently and as part of a team

Responsibilities

Take ownership and clearly understand fleet’s expectations, operations, and day-to-day needs.
Manage dedicated business transferred over from Sr Sales Reps.
Manage and run a portfolio of Private Fleets (TBD Sr Sales and SRM Sales)
Build and maintain relationships through daily communication with the fleet contacts.
Book automated dedicated lanes and transactional business where time permits.
Manage daily load board.
Dispatch carriers and track loads by checking in with drivers in transit.
Communicate effectively with Enterprise Ops and Customer Sales/Ops reps to keep them updated.
Identify potential problems and come up with appropriate solutions, escalate as needed to Sales and Sr Sales Reps and/or Manager.
Ensure every load is up-to-date and in “Dispatched” or “Loading” status by end of day.
Participate in bi-monthly meetings to discuss account progress with manager.
Update and resolve incidents, and handle general accounting and compliance issues.
Elevate unresolved quality issues to Sales Reps