Director, Carrier Procurement

Loadsmart•Chicago, IL

6d•$140,000 - $150,000•Onsite

About The Position

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. Loadsmart is looking for an experienced Director of Carrier Procurement to join our rapidly growing team. In this role you will help lead our procurement and operations strategy as we work to scale into a $1B brokerage.. You will lead a growing team of operations managers and representatives across our Carrier Procurement department. In this role, you will have the opportunity to develop, implement and execute strategies to grow profitability across our Enterprise, Mid Market, and SMB customer base, while also expanding new service offerings. You have a desire to roll up your sleeves to get the job done but also possess strategic sales and operational strategies to deliver aggressive growth goals. LOCATION: Chicago, IL, On-site 5 days a week

Requirements

6+ years of freight brokerage experience leading Carrier Procurement and Operations teams, with strong carrier relationship management expertise
Proven track record of scaling operations within high-growth logistics organizations
Dynamic, analytical, and results-driven leader with consistent performance delivery
Deep expertise in designing and implementing complex, multi-modal transportation solutions
Hands-on leadership style with extensive experience developing shipper-specific solutions
Demonstrated customer-facing experience partnering with Sales teams to close large opportunities

Responsibilities

Lead and scale Loadsmart’s Carrier Procurement function across Dry Van, Refrigerated, Flatbed, Partial Truckload, and Expedite services in the Midwest and Great Plains regions
Hire, develop, and retain high-performing procurement talent, driving productivity and carrier relationship growth
Partner with Sales leadership on go-to-market strategies to win new customers and expand existing accounts
Align carrier capacity with customer demand through close collaboration with Sales, Operations, Pricing, and Product teams
Manage Operations Managers and Representatives against defined performance metrics and service KPIs
Build carrier strategy and operational capability using proprietary technology to rapidly expand the carrier base
Work with Product and Engineering to deliver best-in-class tools that support scale and expansion initiatives
Expand value-added services (e.g., Hazmat) to increase wallet share across mid-market and enterprise customers
Engage directly with key prospects and customers alongside Sales leadership to accelerate deal cycles
Strengthen and grow strategic partnerships with core customers
Own key financial metrics, including GPPL and purchasing vs. market performance
Provide regular performance and objective updates to executive leadership