Carrier Assistant Procurement

RXO, Inc.•Plano, TX

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Assistant, Carrier Procurement at RXO, you will be responsible for connecting with customers, matching the right carrier with the right freight, and providing daily freight solutions to our customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Requirements

1 year of sales or customer service experience
1 year of related experience and/or training, and a general understanding of the transportation industry
Excellent verbal and written communication skills
Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
Ability to work in a fast-paced environment
Strong attention to detail and follow-up skills with experience identifying and resolving problems

Responsibilities

Track the status of shipments from inception to delivery, and communicate with the sales representative on status of the shipment
Identify and address any issues that may arise on any shipment
Ensure accurate data entry into the transportation management system and prepare loads for accounting
Communicate any shipment, billing or follow-up issues to Carrier Operations Manager
Prioritize the daily workload and focus of your carriers including tracking and tracking reports
Maintain knowledge of all assigned carriers and utilization
Monitor report cards