Carrier Account Manager (Remote in USA)

Gainwell Technologies LLC
78dRemote

About The Position

As a Carrier Account Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Requirements

  • Experience in developing strategic relationships with multiple payors and insurance carriers with excellent negotiation and collaboration skills.
  • Knowledge of Medicaid and Medicare and working understanding of HIPAA privacy and security rules.
  • Experience working with compliance and legal departments.
  • Familiarity with the Health insurance Explanation of Benefits (EOB) generation process.
  • Proficiency in data analysis using Microsoft Excel, Word, Access, PowerPoint, SQL, Micro Strategies, and company databases to pose data-related questions and perform root cause analysis.

Responsibilities

  • Understand and Build relationships with commercial insurance carriers.
  • Prepares, monitors, and manages budget and revenue expectations for all assigned carriers.
  • Foster collaboration between the Carrier Relations team and all other Gainwell departments.
  • Report progress towards strategic carrier growth and identify opportunities to management.
  • Coordinate, conduct, and maintain regular communication with multiple health insurance payors and vendors.
  • Understand CMS guidelines and State DRA’s, articulating them effectively with carrier and vendor contacts.
  • Oversee platform enhancements and manage billing file fixes, 835 remits, checks, and Explanation of Benefits.
  • Analyze claims data, procedure codes, bill types, and claim types.
  • Identify and continually seek new sources of recoveries, recommending and presenting strategies for increased recoveries or new revenue opportunities.
  • Manage the carrier billing process, ensuring cycles are completed and accepted by carriers. Follow claims through the carrier payment processes to receipt of remittances.
  • Oversees platform enhancements and billing file fixes/updates.
  • Resolves and reworks any denials that can be resubmitted.

Benefits

  • Health benefits (medical, dental, vision) and paid time off benefits start on day 1 of employment.
  • Company match 401K and other benefits available within months of starting.
  • New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment.
  • Company provided computer.
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