Carrier Account Executive

Bandwidth • Raleigh, NC

10d

About The Position

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
The Carrier Account Manager will drive revenue expansion by uncovering, developing, and closing new opportunities for Bandwidth’s hosted voice services to customers throughout the U.S. Service Provider ecosystem.

Requirements

• Bachelor Degree, Business. Marketing/Sales, Engineering or similar.
• 5+ years of experience in Strategic, technical, and communications application sales.
• Existing relationships in Carrier / Service provider segment in the US.
• Proven success in client relationship management, account growth, and navigating complex customer organizations.
• Demonstrated ability to identify opportunities, influence decisions, and support customer needs.
• Working knowledge of Salesforce or similar CRM systems; proficiency with Excel and PowerPoint Customer.
• Knowledge of Hosted Voice Services and working with Service Providers / IPES Providers to enable their TDM to IP Connectivity migrations.
• Ability to build strong, trust based relationships across multiple levels of a customer organization.
• Strong problem-solving skills with the ability to communicate, triage customer needs and coordinate with internal experts when necessary.
• Capable of managing multiple tasks across a large account base while maintaining focus on revenue impacting activities.
• Customer centric mindset paired with a proactive, sales driven approach to growing accounts.

Responsibilities

• Navigate effectively within customer organizations to sell Bandwidth’s hosted voice product offering.
• Build and maintain strong relationships across multiple levels of customer contacts, align Bandwidth resources with key customer decision makers.
• Develop a strong understanding of each customer’s business, market, and technical requirements to position Bandwidth’s solutions effectively.
• Achieve assigned quota for incremental revenue growth on the voice hosting product line across the Bandwidth account base.
• Analyze customer and market needs, pricing models and network operations input. Provide feedback through internal channels so course correction can be made quickly and efficiently.

Benefits

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level