Server (Carillon Restaurant- PM)

AT&T Hotel & Conference Center•Austin, TX

About The Position

Come join our team as our next Carillon Server at the AT&T Hotel and Conference Center! If applying, you must have FT availability for PM shift Tuesday-Saturday Principle Responsibilities & Position Purpose: Take orders and serve food and beverages to patrons at tables in the restaurants. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Escort customers to their tables. Explain how various menu items are prepared, describing ingredients and cooking methods. Inform customers of daily specials. Prepare checks that itemize and total meal costs and sales taxes. Present menus to patrons and answer questions about menu items, making recommendations upon request. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Stock service areas with supplies such as coffee, food, tableware, and linens. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. Monitor special requests for guests Inspect back of the house areas All other reasonable requests as required

Requirements

Must have FT availability for PM shift Tuesday-Saturday
Ability to arrive to work on time and when scheduled.
Excellent communication skills, both written and verbal.
Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment.
Be flexible concerning scheduling needs and requirements.
Must have previous fine-dining experience
Must already have a valid and non-expired TABC Certification at time of hire
All team members must maintain a neat, clean and well-groomed appearance

Responsibilities

Take orders and serve food and beverages to patrons at tables in the restaurants.
Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Escort customers to their tables.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Monitor special requests for guests
Inspect back of the house areas
All other reasonable requests as required