Cargo Warehouse Agent

Alliance Ground InternationalHebron, KY
Onsite

About The Position

As a Warehouse Agent at Alliance Ground International (AGI), you will be essential in ensuring that flights run on time by providing efficient ground support services within a fast-paced, safety-obsessed aviation environment. AGI is one of the largest independently owned ground handling companies, providing services to over 100 airlines across 61 airports in the U.S. and Canada, supported by over 12,000 team members. The company handles over 1.5 billion kilos of cargo and supports over 400,000 departures annually. AGI's Ground division is recognized for its high-quality service and outstanding safety track record, and the company is continuously growing and seeking top talent. Founded in 1987 and headquartered in Miami, AGI's portfolio includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Group and Greenbriar Equity Group, LLC. Successful team members are expected to demonstrate energy, enthusiasm, respect for their team, and the highest regard for safety.

Requirements

  • Be at least 18 years of age
  • Possess a high school diploma, GED, or work experience equivalent
  • Possess a valid driver’s license with a clean driving record
  • If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • If required by customer or role access, be able to secure a Customs Seal through the respective governing agency
  • Good Communication Skills: ability to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of trucks, equipment, and cargo
  • Basic math skills: ability to calculate piece count, weight and dimensions
  • Computer skills: ability to use computer systems to track cargo
  • Problem-solving skills: ability to troubleshoot issues during loading and unloading
  • Time management skills: ability to manage time effectively to complete tasks efficiently in a fast-paced environment
  • Physical stamina and strength: ability to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces
  • Ability to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
  • Ability to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities
  • Ability to work around jet and machinery noises

Nice To Haves

  • One+ year of relevant experience

Responsibilities

  • Facilitate the loading and unloading of cargo to and from trucks
  • Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo
  • Issue appropriate warehouse receipt or collect signed copy of delivery receipt
  • Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent
  • Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks
  • Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse
  • Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight
  • Keep inventory of on hand freight, warehouse supplies, airline equipment and containers
  • Maintain security of the cargo and company’s equipment
  • Observe that cargo has not been tampered with or that pilferage has taken place
  • Report incidents to supervisor as needed
  • Maintain work area in clean condition, reporting damaged or broken equipment as needed
  • Accept related assignments from lead agents, supervisors or management
  • Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required
  • Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner
  • Complete all training when required by company, airport governing authority, or customer when required
  • Be on time, be prepared, and be safe
  • Be willing to work flexible hours, including nights, weekends, and holidays
  • Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work
  • Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons
  • Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security
  • Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures
  • Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures
  • Fully understand AGI Health & Safety and Security policies
  • Attend training courses as may be required by AGI

Benefits

  • Paid vacation
  • Medical / dental / vision for full-time qualified employees
  • Medical coverage for part-time employees
  • Free uniforms
  • Free on-the-job training
  • Company-matched 401(k) program
  • Company-paid employee assistance program
  • Voluntary life insurance
  • Travel discounts on car rentals, hotels, and cruises
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